Member Experience & Events Coordinator

Serendipity Labs; United States; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive hourly rate

Paid sick leave

Potential bonus up to $500 per quarter

401K –through TriNet

Educational Assistance Program

Job summary

Serendipity Labs is seeking an Experience Coordinator to join our team. This role focuses on providing exceptional customer service and creating a welcoming environment for members and guests. You will be the backbone of daily operations, ensuring that all members are greeted warmly and their needs anticipated.

As part of a supportive team, you will engage in various tasks such as event setup, maintaining the lab's appearance, and fostering community engagement. Ideal candidates will have a passion for hospitality, strong organizational skills, and at least one year of experience in a similar role.

Qualifications

• Minimum 1 year experience in a hospitality position.
• Demonstrates a positive, pleasant, and professional demeanor.
• Ability to engage with members and visitors effectively.

Responsibilities

• Provide a warm and professional welcome to visitors.
• Handle phone and in-person requests for assistance.
• Stock and maintain the appearance of the lab.

Skills

Customer service skills

Organizational skills

Hospitality experience

Attention to detail

Microsoft Office

Education

High School Diploma or equivalent

Job description

Serendipity Labs is seeking an Experience Coordinator to join our team. This role focuses on providing exceptional customer service and creating a welcoming environment for members and guests. You will be the backbone of daily operations, ensuring that all members are greeted warmly and their needs anticipated.

As part of a supportive team, you will engage in various tasks such as event setup, maintaining the lab's appearance, and fostering community engagement. Ideal candidates will have a passion for hospitality, strong organizational skills, and at least one year of experience in a similar role.