Member Experience Coordinator: Welcome & Engage Members

Ymcatuscaloosa; Tuscaloosa (AL); On-site; USD 13,776 - 16,531; Full time

Job summary

The YMCA in Tuscaloosa is seeking a Member Experience Coordinator to enhance positive member engagement. The role involves leading the Welcome Center team, ensuring excellent service, and managing member relationships.

Qualified candidates will have prior customer service experience, strong communication skills, and a passion for engaging with the community. This full-time/part-time position is based in Downtown YMCA, offering a salary range of $10.00 to $12.00 per hour.

Qualifications

• Previous customer service, sales or related experience; supervisory experience preferred.
• Excellent verbal and written communication skills.
• Ability to relate effectively to diverse groups.

Responsibilities

• Creates positive member engagement to provide a superior member experience.
• Provides excellent service to members and guests.
• Conducts interviews and sells memberships.

Skills

Customer service experience

Sales experience

Supervisory experience

Verbal communication

Interpersonal skills

Problem-solving skills

Job description

The YMCA in Tuscaloosa is seeking a Member Experience Coordinator to enhance positive member engagement. The role involves leading the Welcome Center team, ensuring excellent service, and managing member relationships.

Qualified candidates will have prior customer service experience, strong communication skills, and a passion for engaging with the community. This full-time/part-time position is based in Downtown YMCA, offering a salary range of $10.00 to $12.00 per hour.