Member Experience Ambassador

Heart of the Valley YMCA; Huntsville (AL); On-site; USD 15,000 - 18,000; Part time

Job summary

Heart of the Valley YMCA in Huntsville, AL is seeking a Part Time Welcome Center staff member to provide outstanding service and build connections with members and guests. You will greet people, conduct tours, promote programs, and assist with membership options and signups while upholding the YMCA mission.

The role emphasizes creating an inclusive, friendly experience and supporting member engagement through accurate transactions and responsive service.

Qualifications

• High school diploma required.
• Previous customer service or hospitality experience preferred.
• Ability to relate to diverse groups and communicate clearly.

Responsibilities

• Greet members and guests promptly to create a welcoming environment.
• Build relationships and connect members to programs and resources.
• Explain membership options and assist with joining processes.
• Process transactions and maintain accurate records.
• Support outreach and promote YMCA mission and campaigns.

Skills

Customer service

Hospitality

Relationship-building

Communication

Education

High school diploma

Tools

Membership software

Payment systems

Job description

Heart of the Valley YMCA in Huntsville, AL is seeking a Part Time Welcome Center staff member to provide outstanding service and build connections with members and guests. You will greet people, conduct tours, promote programs, and assist with membership options and signups while upholding the YMCA mission.

The role emphasizes creating an inclusive, friendly experience and supporting member engagement through accurate transactions and responsive service.