Member Experience Concierge (Front Desk)

Midwest Fitness Partners; Cincinnati (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Free gym membership

Health insurance after 90 days

Job summary

Midwest Fitness Partners is seeking a Member Services Representative to enhance the member experience at our Cincinnati location. The ideal candidate will greet members and guests, handle front desk activities, and ensure an exceptional customer service experience.

We're looking for someone who is passionate about fitness, has strong communication skills, and is able to maintain a positive environment. Benefits include a free gym membership and health insurance after 90 days of full-time service.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Exceptional customer service skills; able to interact positively with members and co-workers.

Responsibilities

• Greet gym members, prospective members, and guests.
• Facilitate updates to member accounts.
• Respond to member questions and concerns professionally.

Skills

Customer service background

Basic computer proficiency

Exceptional customer service skills

Strong listening skills

Positive attitude

Education

High School diploma/GED equivalent

Job description

Midwest Fitness Partners is seeking a Member Services Representative to enhance the member experience at our Cincinnati location. The ideal candidate will greet members and guests, handle front desk activities, and ensure an exceptional customer service experience.

We're looking for someone who is passionate about fitness, has strong communication skills, and is able to maintain a positive environment. Benefits include a free gym membership and health insurance after 90 days of full-time service.