Part-Time Member Services Specialist | Front Desk & Tours

Midwest Fitness Partners; Cincinnati (OH); On-site; USD 16,531 - 20,664; Part time

Job summary

Midwest Fitness Partners is seeking a part-time Member Services Representative in Cincinnati, Ohio. This role focuses on creating a positive experience for members and guests by delivering exceptional customer service and handling front desk operations.

Key qualifications include a background in customer service, basic computer proficiency, and a passion for fitness. The candidate must have strong communication skills and be able to handle membership inquiries efficiently. CPR/AED Certification is required.

Qualifications

• Customer service background preferred.
• Upbeat and positive attitude!
• Must be 18 years of age or older.
• CPR/AED Certification required.

Responsibilities

• Greet members and guests providing exceptional customer service.
• Handle front desk activities including answering phone calls.
• Assist members with check-in and tours.

Skills

Customer service skills

Communication skills

Problem-solving skills

Computer proficiency

Punctuality

Education

High School diploma/GED equivalent

Job description

Midwest Fitness Partners is seeking a part-time Member Services Representative in Cincinnati, Ohio. This role focuses on creating a positive experience for members and guests by delivering exceptional customer service and handling front desk operations.

Key qualifications include a background in customer service, basic computer proficiency, and a passion for fitness. The candidate must have strong communication skills and be able to handle membership inquiries efficiently. CPR/AED Certification is required.