Member Experience Concierge

Midwest Fitness Partners; Allentown (Lehigh County); On-site; USD 28,000 - 35,000; Full time

Job summary

Midwest Fitness Partners in Allentown is seeking a Member Services Representative to create a positive member experience. Responsibilities include greeting members, managing front desk activities, and assisting with facility tours.

The ideal candidate will have exceptional customer service skills, basic computer proficiency, and a passion for fitness. Candidates are required to have a high school diploma and CPR certification. Join a team that values punctuality and a positive attitude.

Qualifications

• Customer service background preferred.
• CPR certification required.
• Must be 18 years of age or older.

Responsibilities

• Greet gym members, prospective members, and guests.
• Handle all front desk related activities.
• Assist in maintaining the neatness and cleanliness of the club.
• Respond to member questions and concerns.

Skills

Exceptional customer service skills

Basic computer proficiency

Strong listening and problem-solving

Ability to empathize

Upbeat and positive attitude

Education

High School diploma/GED equivalent

Job description

Midwest Fitness Partners in Allentown is seeking a Member Services Representative to create a positive member experience. Responsibilities include greeting members, managing front desk activities, and assisting with facility tours.

The ideal candidate will have exceptional customer service skills, basic computer proficiency, and a passion for fitness. Candidates are required to have a high school diploma and CPR certification. Join a team that values punctuality and a positive attitude.