Member Experience Concierge — Front Desk

Genesis Health Clubs; Baton Rouge (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Job summary

Genesis Health Clubs in Baton Rouge, LA is seeking a friendly Front Desk Associate to greet members and handle inquiries, delivering exceptional service that sets the tone for member experiences. You will answer phones, check-in members, give tours to prospective members, and help maintain a clean, welcoming facility while following gym policies and delivering outstanding customer care.

Join a team that values positivity, health, and guest satisfaction, with opportunities for growth within a

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude.
• Passion for health and fitness.
• Basic computer proficiency.

Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring facility is clean and safe

Skills

Customer service

Communication

Positive attitude

Passion for health & fitness

Basic computer proficiency

Job description

Genesis Health Clubs in Baton Rouge, LA is seeking a friendly Front Desk Associate to greet members and handle inquiries, delivering exceptional service that sets the tone for member experiences. You will answer phones, check-in members, give tours to prospective members, and help maintain a clean, welcoming facility while following gym policies and delivering outstanding customer care.

Join a team that values positivity, health, and guest satisfaction, with opportunities for growth within a