Guest Experience Front Desk Specialist

Talentify; Salina (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Genesis Health Clubs is seeking a Front Desk Associate to manage day-to-day front desk operations, assist guests, and support member retention with a highest level of customer service. The role emphasizes greeting members, processing check-ins, and maintaining a welcoming environment.

Responsibilities include answering phones, transferring calls, and staying informed about club amenities, with opportunities to advance.

Qualifications

• Available to work weekends and evenings and holidays
• Ability to work well with others
• Customer service abilities

Responsibilities

• Executes procedures as outlined by front desk manual
• Answer phones, take messages and transfer calls
• Knowledgeable of clubs amenities and surroundings
• Communicates kindly and sincerely using members name
• Attends all staff and club meetings and events
• Establish and maintain professional relationships with members and staff
• Ensures front desk is clean, maintained and organized at all times
• Ability to respond quickly and appropriately to emergency situations

Job description

Genesis Health Clubs is seeking a Front Desk Associate to manage day-to-day front desk operations, assist guests, and support member retention with a highest level of customer service. The role emphasizes greeting members, processing check-ins, and maintaining a welcoming environment.

Responsibilities include answering phones, transferring calls, and staying informed about club amenities, with opportunities to advance.