Front Desk & Member Experience Specialist

Talentify; Denver (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Genesis Health Clubs seeks a Front Desk Associate to manage day-to-day operations, greet guests, process check-ins, and support member retention with exceptional service.

You will answer phones, transfer calls, maintain a welcoming reception area, and assist staff and members with a positive, professional demeanor. Weekend/evening/holiday availability and cash handling experience are required; CPR certification within 60 days is preferred.

Qualifications

• Customer service experience is preferred.
• Ability to handle cash and credit card transactions.
• Availability to work weekends, evenings and holidays.
• CPR certification required or obtained within 60 days of start date.

Responsibilities

• Process guest check-ins and assist members.
• Answer phones and transfer calls.
• Maintain front desk cleanliness and organization.
• Establish professional relationships with members and staff.
• Attend staff and club meetings and events.

Skills

Customer service

Cash handling

Communication skills

Job description

Genesis Health Clubs seeks a Front Desk Associate to manage day-to-day operations, greet guests, process check-ins, and support member retention with exceptional service.

You will answer phones, transfer calls, maintain a welcoming reception area, and assist staff and members with a positive, professional demeanor. Weekend/evening/holiday availability and cash handling experience are required; CPR certification within 60 days is preferred.