Member Experience Concierge (Front Desk & Sales)

ComForCare Home Care (Raleigh, NC); Marshfield (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one other

Team Member Support Team

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to greet members and provide a positive front-desk experience. You will drive new member interactions and ensure a welcoming atmosphere at the club.

You will handle phone inquiries, tours, sign-ups, cancellations, and member data updates while maintaining a clean, friendly environment. This role is on-site at our Marshfield location and offers flexible full/part-time opportunities with growth potential.

Qualifications

• Honesty and a strong work ethic are required.
• Strong customer service skills are essential.
• Basic computer proficiency is required.

Responsibilities

• Greet and assist members and guests at the front desk.
• Handle front desk tasks: answer calls, take tours, check-ins, sign-ups, and updates.
• Resolve member issues and forward to supervisor as needed.
• Help maintain clean and welcoming club environment.

Skills

Customer service

Communication

Basic computer skills

Honesty and integrity

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to greet members and provide a positive front-desk experience. You will drive new member interactions and ensure a welcoming atmosphere at the club.

You will handle phone inquiries, tours, sign-ups, cancellations, and member data updates while maintaining a clean, friendly environment. This role is on-site at our Marshfield location and offers flexible full/part-time opportunities with growth potential.