Member Experience Concierge

Life Time, Inc.; New York (NY); In loco; USD 28.000 - 33.000; Part-time

Vantaggi offerti da questo lavoro

Fully subsidized membership

Discounts on Life Time products and/or

401(k) retirement savings plan with a

Descrizione del lavoro

Life Time, Inc. is seeking a Membership Concierge II in New York to deliver exceptional member experiences. You will assist with account maintenance, inform members about programs and events, and support membership sales and retention.

The role emphasizes hospitality, adaptability, and strong communication as you help guests navigate programming, pricing, and policies while advancing within the hospitality certification track.

Competenze

• High school graduate or equivalent.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.

Mansioni

• Acts as the first point of contact for members and guests entering the resort.
• Builds relationships with members and guests to create memorable experiences.
• Handles inbound calls and outbound outreach to support engagement and acquisition.

Conoscenze

Customer service

Multitasking

Verbal communication

Relationship building

Problem solving

Formazione

High school diploma or equivalent

Bachelor’s degree in Hospitality (preferred)

Descrizione del lavoro

Life Time, Inc. is seeking a Membership Concierge II in New York to deliver exceptional member experiences. You will assist with account maintenance, inform members about programs and events, and support membership sales and retention.

The role emphasizes hospitality, adaptability, and strong communication as you help guests navigate programming, pricing, and policies while advancing within the hospitality certification track.