Member Experience Concierge

Planet Fitness - Eclipse Fitness Group; Marietta (GA); On-site; USD 28,000 - 35,000; Full time

Job summary

Planet Fitness - Eclipse Fitness Group is looking for a Member Services Representative in Marietta, Georgia. This role focuses on creating a positive member experience by providing excellent customer service to members and guests.

The ideal candidate will have a passion for fitness, strong customer service skills, and be able to handle front desk activities effectively. A high school diploma or GED is required, along with the ability to empathize and solve problems. Join us to make a positive impact in our club!

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Demonstrate diplomacy in all interactions.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle all front desk related activities.
• Respond to member questions and concerns.

Skills

Customer service skills

Basic computer proficiency

Listening and problem-solving

Positive attitude

Education

High School diploma/GED equivalent

Job description

Planet Fitness - Eclipse Fitness Group is looking for a Member Services Representative in Marietta, Georgia. This role focuses on creating a positive member experience by providing excellent customer service to members and guests.

The ideal candidate will have a passion for fitness, strong customer service skills, and be able to handle front desk activities effectively. A high school diploma or GED is required, along with the ability to empathize and solve problems. Join us to make a positive impact in our club!