Front Desk Member Experience Specialist

Planet Fitness - Eclipse Fitness Group

Town "n" Country (FL)

On-site

USD 30,000 - 40,000

Full time

14 days+
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Benefits offered by this job

Bonus based on performance
Free uniforms
Health insurance

Job summary

Planet Fitness - Eclipse Fitness Group is seeking a Member Services Representative in Town 'n' Country, Florida. This role is vital for creating an outstanding member experience through excellent customer service to all members and guests. The ideal candidate will possess an upbeat attitude, customer service background, and a passion for fitness. Duties include member check-ins, answering queries, and maintaining club cleanliness.

Join a team where you can positively influence the member experience while enjoying benefits like health insurance and bonus potential.

Qualifications

  • Customer service background preferred.
  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.

Responsibilities

  • Greet members and provide exceptional customer service.
  • Handle front desk activities including answering phones.
  • Check members into the system and assist with sign-up.
  • Respond to member questions in a professional manner.
  • Assist in maintaining cleanliness of the club.

Skills

Customer service background
Basic computer proficiency
Passion for fitness and health
Upbeat and positive attitude
Exceptional customer service skills
Strong listening and problem-solving skills
Diplomatic communication

Education

High School diploma/GED equivalent

Job description

Planet Fitness - Eclipse Fitness Group is seeking a Member Services Representative in Town 'n' Country, Florida. This role is vital for creating an outstanding member experience through excellent customer service to all members and guests. The ideal candidate will possess an upbeat attitude, customer service background, and a passion for fitness. Duties include member check-ins, answering queries, and maintaining club cleanliness.

Join a team where you can positively influence the member experience while enjoying benefits like health insurance and bonus potential.

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