Member Experience Concierge — Create Magic Moments

Invited Clubs; Atlanta (GA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

401(k) retirement savings plan

Generous paid time off

Job summary

A leading hospitality company based in Atlanta is looking for a Concierge to join their Member Experience team. This role involves delivering exceptional service to club members through managing phone calls, reservations, and inquiries, all while fostering meaningful connections. Ideal candidates should possess a high school diploma and have at least one year of experience in the hospitality industry. Key responsibilities will include promoting club offerings and ensuring member satisfaction, making it a rich and rewarding position within the organization.

Qualifications

• Minimum of 1 year experience in hospitality or customer service.
• Service-oriented mindset with positive attitude.
• Professional phone demeanor and friendly personality.

Responsibilities

• Manage phone calls, reservations, and inquiries.
• Provide exceptional member service and support.
• Promote club offerings and initiatives to enhance engagement.

Skills

Customer service

Communication skills

Organizational skills

Time management

Multitasking

Education

High school diploma

Tools

Microsoft Office

Telephone

Job description

A leading hospitality company based in Atlanta is looking for a Concierge to join their Member Experience team. This role involves delivering exceptional service to club members through managing phone calls, reservations, and inquiries, all while fostering meaningful connections. Ideal candidates should possess a high school diploma and have at least one year of experience in the hospitality industry. Key responsibilities will include promoting club offerings and ensuring member satisfaction, making it a rich and rewarding position within the organization.