Part-Time Member Services Concierge (Welcome Center)

YMCA of Greater Boston; Boston (MA); On-site; USD 22,041 - 23,419; Part time

Benefits offered by this job

FREE YMCA Membership

Discount on Specialty Programs

Robust Retirement Plan

Health, Dental, and Vision Benefits

Vacation and Sick Time

Job summary

A community-focused organization in Boston is seeking a Welcome Center Representative. This role involves managing member check-in, providing excellent customer service, and assisting with program sales. Ideal candidates should have strong multitasking abilities and a friendly demeanor. The position offers part-time hours on weekday afternoons and weekends, with benefits such as a free YMCA membership and health package. Join us to make a difference in the community while developing your skills.

Qualifications

• Ability to greet members warmly and provide excellent customer service.
• Capable of multitasking and working in a fast-paced environment.
• Knowledge of YMCA policies and procedures.

Responsibilities

• Manage member check-in and sales transactions.
• Conduct member tours and provide information about programs.
• Enforce safety protocols and handle emergency situations.

Skills

Customer service

Multitasking

Effective communication

Problem-solving

Job description

A community-focused organization in Boston is seeking a Welcome Center Representative. This role involves managing member check-in, providing excellent customer service, and assisting with program sales. Ideal candidates should have strong multitasking abilities and a friendly demeanor. The position offers part-time hours on weekday afternoons and weekends, with benefits such as a free YMCA membership and health package. Join us to make a difference in the community while developing your skills.