Member Experience Concierge — Create Magic Moments

Invited Clubs; San Diego (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

401(k) retirement savings plan

Generous paid time off

Job summary

A prominent hospitality company in San Diego seeks a Concierge to enhance member experiences by managing communications and reservations. This role involves greeting members warmly, addressing inquiries, and promoting club offerings to ensure satisfaction and loyalty. Ideal candidates have a service-oriented mindset, positive demeanor, and at least one year of experience in hospitality. The position includes various responsibilities aimed at creating memorable moments for club members.

Qualifications

• Minimum 1 year of experience in hospitality or customer-facing role.
• Friendly and personable with a positive attitude.
• Able to make every member feel valued.

Responsibilities

• Manage phone calls, reservations and general emails.
• Create memorable experiences for members and guests.
• Provide information on club services and events.

Skills

Strong communication skills

Service-oriented mindset

Organizational skills

Multitasking ability

Positive attitude

Education

High school diploma or equivalent

Tools

Microsoft Office

Telephone

Job description

A prominent hospitality company in San Diego seeks a Concierge to enhance member experiences by managing communications and reservations. This role involves greeting members warmly, addressing inquiries, and promoting club offerings to ensure satisfaction and loyalty. Ideal candidates have a service-oriented mindset, positive demeanor, and at least one year of experience in hospitality. The position includes various responsibilities aimed at creating memorable moments for club members.