Member Experience Champion

BJ's Wholesale Club, Inc.; Valley Cottage (NY); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s memberships

Generous PTO

Health benefits

401(k) retirement savings plan

Employee stock purchase plan

Job summary

BJ’s Wholesale Club in Valley Cottage, NY is seeking a Merchandise Protection Associate to help protect store assets while delivering friendly member service. You will monitor entrances and exits, assist members, and uphold safety and policy standards throughout the shift.

The role emphasizes teamwork, accuracy, and a positive attitude to maintain a welcoming shopping experience for members and their households.

Qualifications

• Strong interpersonal skills and attention to detail.
• Basic math skills preferred.
• Ability to use a smart handheld device.

Responsibilities

• Delivers superior member service by greeting and assisting members promptly.
• Maintains merchandise protection procedures and shrink alert protocols.
• Audits checkouts and verifies high-value items per policy.
• Monitors entrance/exit activity and responds to EAS alarms as needed.
• Ensures a safe and positive environment for members and team.

Skills

Interpersonal skills

Basic math

Smart handheld device

Job description

BJ’s Wholesale Club in Valley Cottage, NY is seeking a Merchandise Protection Associate to help protect store assets while delivering friendly member service. You will monitor entrances and exits, assist members, and uphold safety and policy standards throughout the shift.

The role emphasizes teamwork, accuracy, and a positive attitude to maintain a welcoming shopping experience for members and their households.