Member Experience Advocate

BJ's Wholesale Club; City of Newburgh (NY); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s membership

Generous PTO

Flexible health benefits

401(k) match

Employee stock purchase plan

Job summary

BJ’s Wholesale Club in Newburgh is hiring for a Merchandise Protection Associate to safeguard assets, assist members, and uphold the club’s GOLD standards.

You will monitor entrances, verify receipts, inspect bags, and respond to alarms while delivering fast, friendly service. This role emphasizes teamwork, safety, and adherence to policies as part of our world-class team. We offer weekly pay, benefits, and opportunities for growth.

Qualifications

• Strong interpersonal skills and attention to detail.
• Basic math skills.
• Ability to use a smart handheld device.
• Must complete required training and certification processes.
• Must be employed with the company for at least 6 months.
• At least 18 years of age, with state variations.

Responsibilities

• Delivers superior member service, greeting, assisting, and thanking all members in a prompt, friendly manner.
• Maintains merchandise protection procedures and shrink alert protocols.
• Audits Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery.
• Monitors member and visitor traffic; inspects bags and ensures a safe environment.

Skills

Interpersonal skills

Attention to detail

Basic math

Handheld device

Training required

6+ months tenure

Age 18+

Job description

BJ’s Wholesale Club in Newburgh is hiring for a Merchandise Protection Associate to safeguard assets, assist members, and uphold the club’s GOLD standards.

You will monitor entrances, verify receipts, inspect bags, and respond to alarms while delivering fast, friendly service. This role emphasizes teamwork, safety, and adherence to policies as part of our world-class team. We offer weekly pay, benefits, and opportunities for growth.