Member Experience Champion

BJ's Wholesale Club, Inc.; Waldorf (MD); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible health benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club, Inc. is seeking a part-time Merchandise Protection Associate to perform security procedures, monitor entrances/exits, and deliver outstanding member service. Roles include enforcing club policies, maintaining safety, and upholding GOLD standards in daily operations.

The position offers evening hours (2pm–10pm), weekend work, and a focus on teamwork, integrity, and rapid problem resolution in a fast-paced retail environment.

Qualifications

• Strong interpersonal skills and an attention to detail are required.
• Basic math skills preferred.
• Must be able to use a smart handheld device.

Responsibilities

• Deliver superior member service with a friendly and professional greeting.
• Resolve member concerns in a courteous, timely manner and escalate when needed.
• Audit security procedures and monitor alarms and shrink indicators.
• Inspect bags and monitor entrance/exit to ensure safety and policy compliance.

Skills

Interpersonal skills

Attention to detail

Basic math skills

Tools

Smart handheld device

Job description

BJ’s Wholesale Club, Inc. is seeking a part-time Merchandise Protection Associate to perform security procedures, monitor entrances/exits, and deliver outstanding member service. Roles include enforcing club policies, maintaining safety, and upholding GOLD standards in daily operations.

The position offers evening hours (2pm–10pm), weekend work, and a focus on teamwork, integrity, and rapid problem resolution in a fast-paced retail environment.