Member Experience Champion

BJ's Wholesale Club, Inc.; Newark (DE); On-site; USD 19,000 - 27,000; Full time

Job summary

BJ’s Wholesale Club, Inc. is seeking a Merchandise Protection Team Member to uphold member safety and protect assets while delivering friendly service.

This role requires strong interpersonal skills, basic math, and the ability to use a smart handheld device. Training and certification are provided, and you must be at least 18 years old. The position offers weekly pay with a starting rate of $16.75 per hour.

Qualifications

• Strong interpersonal skills and attention to detail.
• Basic math skills preferred.
• Ability to use a smart handheld device.
• Must successfully complete required training and certification processes.
• Must be employed with the company for at least 6 months.
• At least 18 years of age, per policy.

Responsibilities

• Delivers superior member service in a prompt, friendly and professional manner.
• Resolves member concerns courteously and escalates issues when needed.
• Maintains merchandise protection procedures and shrink alert protocols.
• Audits security and checkout procedures as required.
• Assists with ensuring a safe, clean, and welcoming environment for members.

Skills

Interpersonal skills

Attention to detail

Basic math

Smart handheld device use

Job description

BJ’s Wholesale Club, Inc. is seeking a Merchandise Protection Team Member to uphold member safety and protect assets while delivering friendly service.

This role requires strong interpersonal skills, basic math, and the ability to use a smart handheld device. Training and certification are provided, and you must be at least 18 years old. The position offers weekly pay with a starting rate of $16.75 per hour.