Member Experience Associate - Retail

BJ's Wholesale Club, Inc.; Mill Grove (PA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free club membership

Generous PTO

Health benefits

401(k) plan

Job summary

BJ’s Wholesale Club in Mill Grove, PA, is seeking a Merchandise Protection Associate to safeguard members and prevent loss while delivering friendly service. You’ll monitor entrances and exits, inspect bags as needed, and assist members with a positive, safe shopping experience.

Join a team that values integrity, teamwork, and speed. The role requires basic math, strong interpersonal skills, and comfort using a handheld device to perform daily tasks and ensure club policies are followed.

Qualifications

• Strong interpersonal skills and attention to detail.
• Basic math skills for transactions.
• Ability to use a smart handheld device.
• Must be at least 18 years of age and employed with the company for at least 6 months.

Responsibilities

• Delivers superior member service at all touchpoints.
• Monitors entrance/exit activity and responds to EAS alarms.
• Inspects bags and enforces club policies as required.
• Assists with daily operations and maintains safety standards.

Skills

Strong interpersonal skills

Attention to detail

Basic math skills

Handheld device proficiency

Customer service focus

Job description

BJ’s Wholesale Club in Mill Grove, PA, is seeking a Merchandise Protection Associate to safeguard members and prevent loss while delivering friendly service. You’ll monitor entrances and exits, inspect bags as needed, and assist members with a positive, safe shopping experience.

Join a team that values integrity, teamwork, and speed. The role requires basic math, strong interpersonal skills, and comfort using a handheld device to perform daily tasks and ensure club policies are followed.