Member Experience Champion

YouFit; Miami (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

YouFit Gyms in Miami, FL is hiring a Part-Time Member Experience Specialist. You will deliver outstanding customer service, greet members, and help create a welcoming gym environment while promoting memberships and services.

Your focus is on ensuring every member and guest has a top-tier experience. Responsibilities include managing check-ins, answering calls, processing payments, maintaining cleanliness, and supporting events.

Qualifications

• Proficient in reading, speaking, and writing English.
• Willingness to work flexible hours including weekends/holidays.
• Strong customer service skills.
• Basic computer skills for check-ins and account updates.
• Ability to balance a cash drawer.

Responsibilities

• Deliver outstanding member service and greet members.
• Monitor gym access and manage check-ins.
• Handle member accounts and inquiries.
• Process payments and balance the cash drawer.
• Maintain cleanliness and assist with events.

Skills

Customer service

English proficiency

Cash handling

Multitasking

Teamwork

Flexibility

Communication

Tools

POS system

Job description

YouFit Gyms in Miami, FL is hiring a Part-Time Member Experience Specialist. You will deliver outstanding customer service, greet members, and help create a welcoming gym environment while promoting memberships and services.

Your focus is on ensuring every member and guest has a top-tier experience. Responsibilities include managing check-ins, answering calls, processing payments, maintaining cleanliness, and supporting events.