Member Experience Associate - Gym Front Desk

Planet Fitness - United FP Management, LLC; La Puente (CA); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading fitness franchise in La Puente is seeking a Crew Member to deliver outstanding customer service and foster a positive environment for members and guests. Responsibilities include greeting guests, managing front desk operations, and ensuring the club's cleanliness. The ideal candidate brings a passion for fitness, strong customer service skills, and a positive attitude. Candidates must be outgoing and reliable, willing to contribute to an uplifting gym atmosphere.

Qualifications

• Customer service or hospitality background preferred.
• Must be 18 years of age or older.
• Punctuality and reliability is a must.

Responsibilities

• Provide exceptional customer service to members and guests.
• Handle front desk activities including check-ins and tours.
• Maintain cleanliness and neatness of the club.

Skills

Customer service skills

Positive attitude

Basic computer proficiency

Ability to listen and empathize

Problem-solving skills

Job description

A leading fitness franchise in La Puente is seeking a Crew Member to deliver outstanding customer service and foster a positive environment for members and guests. Responsibilities include greeting guests, managing front desk operations, and ensuring the club's cleanliness. The ideal candidate brings a passion for fitness, strong customer service skills, and a positive attitude. Candidates must be outgoing and reliable, willing to contribute to an uplifting gym atmosphere.