Guest Experience Associate - Gym Front Desk

Chuze Fitness; Riverside (CA); On-site; USD 23,625 - 25,430; Full time

Benefits offered by this job

401k

Free CPR, First Aid, and AED Training

Free food handler training (if applicable)

Free Chuze Fitness Membership

Discounts on retail and smoothies

Training and growth opportunities

Job summary

A community-focused fitness company in Riverside is seeking friendly individuals to provide exceptional customer service and maintain cleanliness. As a valued team member, you will welcome members, handle sign-ups, and ensure the gym is sparkling clean. Strong communication skills are essential, along with a team-oriented mindset. Join us in creating unforgettable experiences and enjoy perks such as free training and a gym membership.

Qualifications

• Strong attention to detail and multitasking skills.
• Team-based mindset with the capacity to receive and deliver feedback.
• Excellent verbal and written communication skills in person and over the phone.

Responsibilities

• Greet and interact with members and guests.
• Provide membership information and facilitate tours.
• Ensure gym cleanliness and complete daily cleaning tasks.
• Handle membership sign-ups and point-of-sale transactions.
• Assist with billing issues and disputes.
• Review training materials in the Learning Management System (LMS).
• Serve smoothies when applicable, ensuring quality standards.

Skills

Attention to detail

Multitasking skills

Verbal communication

Written communication

Teamwork

Education

High school graduate or equivalent

Job description

A community-focused fitness company in Riverside is seeking friendly individuals to provide exceptional customer service and maintain cleanliness. As a valued team member, you will welcome members, handle sign-ups, and ensure the gym is sparkling clean. Strong communication skills are essential, along with a team-oriented mindset. Join us in creating unforgettable experiences and enjoy perks such as free training and a gym membership.