Gym Front Desk & Member Experience Specialist

EōS Fitness; Montclair (CA); On-site; USD 22,730 - 34,440; Full time

Benefits offered by this job

Free membership for employee and one family member

Discounted personal training

Employee referral program

401(k) with company matching

Daily Pay offered

Job summary

A fitness center company is seeking a Service Associate to greet members and provide information about services. Responsibilities include handling inquiries, checking in members, and ensuring a clean front desk. The ideal candidate has customer service experience and a passion for fitness. This role offers competitive pay based on California standards and various benefits including free membership and health insurance.

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry.
• Ability to work in a gym setting and communicate effectively.

Responsibilities

• Greet members with a friendly attitude.
• Provide information on gym services and programs.
• Address member inquiries and complaints promptly.
• Check-in members using gym management system.
• Ensure front desk is clean and stocked.

Skills

Customer service experience

Interpersonal skills

Multitasking

Organizational skills

Problem-solving skills

Flexibility in working hours

Tools

MS Office

Gym management software

Job description

A fitness center company is seeking a Service Associate to greet members and provide information about services. Responsibilities include handling inquiries, checking in members, and ensuring a clean front desk. The ideal candidate has customer service experience and a passion for fitness. This role offers competitive pay based on California standards and various benefits including free membership and health insurance.