Member Experience Associate — Front Desk & Member Care
Sun Tan City - Metallic Tan
14 days+
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Benefits offered by this job
Job summary
A health and fitness center in Louisville, Kentucky is looking for a Member Services Representative to enhance member experiences through exceptional customer service. The role includes welcoming members, assisting with sign-ups, managing front desk activities, and addressing inquiries. Candidates should have a customer service background, a positive attitude, and be at least 16 years old. This position offers flexible hours and valuable perks such as free gym access and employee discounts.
Qualifications
- Customer service background preferred.
- Must be 16 years of age or older.
- Punctuality and reliability is a must.
Responsibilities
- Greet members and provide exceptional customer service.
- Check members into the system and assist new sign-ups.
- Respond to member questions and concerns professionally.
Skills
Customer service background
Basic computer proficiency
Passion for fitness and health
Upbeat and positive attitude
Exceptional customer service skills
Strong listening skills
Education
High School diploma/GED equivalent
Job description
A health and fitness center in Louisville, Kentucky is looking for a Member Services Representative to enhance member experiences through exceptional customer service. The role includes welcoming members, assisting with sign-ups, managing front desk activities, and addressing inquiries. Candidates should have a customer service background, a positive attitude, and be at least 16 years old. This position offers flexible hours and valuable perks such as free gym access and employee discounts.
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