Member Experience Ambassador — Part-Time & Flexible Hours

YouFit; Florida; On-site; USD 17,000 - 22,000; Part time

Job summary

YouFit Gyms in Hialeah, FL is seeking a Part Time Member Experience Specialist to deliver exceptional customer service and ensure a welcoming environment for every member and guest. You will assist with accounts, handle check-ins, and promote memberships while maintaining gym standards.

The role emphasizes strong communication, multi-tasking, and adherence to policies in a fast-paced setting, with opening/closing duties and cash handling responsibilities.

Qualifications

• Must be at least 18 years old.
• Proficient in reading, speaking, and writing in English.
• Availability to work flexible hours including mornings, evenings, weekends, and holidays.
• Strong customer service skills with the ability to engage with members, guests, and prospects.
• Basic knowledge of facility maintenance and cleanliness.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer skills for processing check-ins and managing accounts.
• Ability to enforce gym policies professionally and resolve member concerns.

Responsibilities

• Deliver outstanding member service and create a welcoming environment.
• Monitor gym access and verify member accounts.
• Assist with member accounts, updates, and inquiries.
• Handle incoming calls and direct inquiries as needed.
• Promote memberships and gym offerings to members and guests.
• Perform opening and closing duties and manage cash/transactions.
• Maintain cleanliness of all gym areas and sanitize equipment.
• Report safety or equipment concerns to management.

Skills

Customer service

Cash handling

POS system

Communication

Tools

POS software

Job description

YouFit Gyms in Hialeah, FL is seeking a Part Time Member Experience Specialist to deliver exceptional customer service and ensure a welcoming environment for every member and guest. You will assist with accounts, handle check-ins, and promote memberships while maintaining gym standards.

The role emphasizes strong communication, multi-tasking, and adherence to policies in a fast-paced setting, with opening/closing duties and cash handling responsibilities.