Member Experience Advocate | Flexible Schedule & Growth

Right at Home Northern Virginia; Orangeburg (SC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Right at Home Northern Virginia is hiring a Member Services Representative to create a welcoming environment for members of Planet Fitness. This individual will provide outstanding customer service, assist with inquiries, and uphold club policies.

The ideal candidate should have a customer service background, strong listening skills, and a passion for fitness. This position includes opportunities for advancement and offers a flexible schedule and various employee benefits.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• Must be 18 years of age or older.

Responsibilities

• Greet members/guests and assist them with inquiries.
• Promote the Judgement Free Zone by connecting with members.
• Resolve member concerns and handle calls professionally.
• Perform membership functions including sign-ups and cancellations.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Upbeat and positive attitude

Exceptional customer service skills

Strong listening skills

Job description

Right at Home Northern Virginia is hiring a Member Services Representative to create a welcoming environment for members of Planet Fitness. This individual will provide outstanding customer service, assist with inquiries, and uphold club policies.

The ideal candidate should have a customer service background, strong listening skills, and a passion for fitness. This position includes opportunities for advancement and offers a flexible schedule and various employee benefits.