Member Concierge & Hospitality Experience Lead

Life Time, Inc.; Saint Paul (MN); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and ​%

401(k) retirement savings plan with (7

Training and professional development

Paid sick leave where required by law

Job summary

Life Time, Inc. in Saint Paul, MN is seeking a Membership Concierge I to deliver high-quality customer service as the first point of contact for members and guests. You will educate members on programs, events, pricing, and policies while building value-based relationships that foster loyalty and support healthy living goals.

This hourly role offers a friendly, dynamic environment with opportunities for training and career growth. Join a team dedicated to helping members live a healthy lifestyle.

Qualifications

• Minimum of 6 months service/reception experience.
• Complete Concierge Certification upon hire.
• Must work a minimum of 15 hours per week.
• Commitment to serve others.
• Effective communication skills.
• Passion for living a healthy way of life.
• Ability to multi-task and deliver high quality customer service in a fast-paced environment.
• Must have good verbal communication.
• Must be able to stand for 4 hours at a time.
• HS graduate or equivalent preferred.

Responsibilities

• Operates as first point of contact for members and guests.
• Receives and facilitates incoming phone calls from members and guests.
• Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies.
• Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences.
• Assists members with transactions and general account changes.

Skills

Customer service

Communication skills

Verbal communication

Multi-tasking

Stand for hours

Service mindset

Client relations

Education

HS diploma or equivalent

Job description

Life Time, Inc. in Saint Paul, MN is seeking a Membership Concierge I to deliver high-quality customer service as the first point of contact for members and guests. You will educate members on programs, events, pricing, and policies while building value-based relationships that foster loyalty and support healthy living goals.

This hourly role offers a friendly, dynamic environment with opportunities for training and career growth. Join a team dedicated to helping members live a healthy lifestyle.