Member Concierge — Free Gym Access, Childcare & Growth

Mountainside Fitness; Paradise Valley (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Complimentary gym membership

Onsite childcare

Flexible pay for hourly employees

Job summary

Mountainside Fitness in Paradise Valley, AZ is seeking a Front Desk Attendant to be the friendly first contact for our members and guests. You will assist with check-ins, answer questions, and help guests have a positive experience.

You will provide basic equipment orientation, support club operations, and contribute to a clean, safe environment. This role values strong communication, reliability, and a proactive, friendly attitude.

Qualifications

• Previous experience in customer service, front desk, or related field preferred.
• Ability to greet members and guests warmly and maintain a professional image.
• Strong writing and verbal communication skills; ability to multitask.

Responsibilities

• Greet and check in Members and guests, providing a welcoming first impression.
• Respond promptly and professionally to guest needs, requests, and concerns.
• Communicate relevant guest information to appropriate departments in a timely manner.
• Provide basic equipment orientation and assistance to Members as needed.
• Uphold club safety policies and maintain a professional appearance per dress policy.
• Perform basic office tasks and operate standard office equipment.
• Complete simple math and daily operational tasks accurately.
• Communicate concerns to management and support team coordination.

Skills

Customer service

Front desk

Interpersonal skills

Communication skills

Organization

Problem solving

Reliability

Self-motivated

Job description

Mountainside Fitness in Paradise Valley, AZ is seeking a Front Desk Attendant to be the friendly first contact for our members and guests. You will assist with check-ins, answer questions, and help guests have a positive experience.

You will provide basic equipment orientation, support club operations, and contribute to a clean, safe environment. This role values strong communication, reliability, and a proactive, friendly attitude.