Member Experience Concierge - Fitness Club

Invited Clubs; Carbondale (CO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision

Life insurance

Disability insurance

401(k) retirement savings plan

Paid time off

Job summary

Invited Clubs is seeking a Front Desk Fitness Attendant to welcome members and guests, manage check-ins/check-outs, and promote club amenities with a warm, professional demeanor. You will answer calls, assist with inquiries, and ensure a seamless, member-focused experience across daily operations.

Ideal candidates have strong customer service skills, a friendly attitude, and the ability to work as part of a team in a hospitality environment.

Qualifications

• Experience in customer service is required or preferred.
• Strong verbal communication and interpersonal skills.
• Ability to work well in a team and maintain a positive attitude.

Responsibilities

• Greet members and guests warmly and assist with inquiries.
• Manage check-ins and check-outs at the front desk.
• Promote club activities and amenities to members.
• Answer phones promptly and direct calls as needed.
• Maintain cleanliness and organization of front desk and lobby.

Skills

Customer service

Verbal communication

Team player

Problem solving

Hospitality experience

Education

High school diploma

Job description

Invited Clubs is seeking a Front Desk Fitness Attendant to welcome members and guests, manage check-ins/check-outs, and promote club amenities with a warm, professional demeanor. You will answer calls, assist with inquiries, and ensure a seamless, member-focused experience across daily operations.

Ideal candidates have strong customer service skills, a friendly attitude, and the ability to work as part of a team in a hospitality environment.