Member Experience Concierge | Front Desk

Mountainside Fitness; Scottsdale (AZ); Presencial; USD 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Complimentary gym membership

Onsite childcare

Growth opportunities

Descripción de la vacante

Mountainside Fitness in Scottsdale is seeking a warm, dependable Front Desk Attendant to be the first point of contact for members and guests. In this role you will greet visitors, check them in, answer questions, and connect needs with the appropriate team while maintaining a professional, friendly vibe.

The position offers benefits such as a complimentary gym membership, onsite childcare, consistent schedules, and opportunities for internal growth.

Formación

• Previous experience in customer service, front desk, or a related field preferred
• Strong interpersonal skills with the ability to build rapport with a diverse membership
• Excellent written and verbal communication skills
• Strong organizational skills and ability to manage multiple tasks
• Problem-solving and conflict resolution skills
• Self-motivated and proactive — takes initiative and seeks out additional duties

Responsabilidades

• Warmly greet and check in Members and guests, creating a welcoming first impression
• Respond promptly and professionally to guest needs, requests, and concerns
• Communicate relevant guest information to the appropriate departments in a timely manner
• Provide basic equipment orientation and assistance to Members as needed
• Uphold and enforce club safety policies to protect the well-being of all Members and guests
• Maintain a professional, conservative appearance in accordance with club dress policy
• Complete assigned cleaning tasks to help maintain a clean and safe environment
• Operate standard office equipment including phones, computers, and copy machines
• Accurately perform basic math functions related to daily operations
• Complete tasks and assignments consistently and thoroughly, communicating any concerns to management

Conocimientos

Customer service

Front desk

Interpersonal skills

Verbal communication

Organizational skills

Multitasking

Problem solving

Proactive

Reliability

Descripción del empleo

Mountainside Fitness in Scottsdale is seeking a warm, dependable Front Desk Attendant to be the first point of contact for members and guests. In this role you will greet visitors, check them in, answer questions, and connect needs with the appropriate team while maintaining a professional, friendly vibe.

The position offers benefits such as a complimentary gym membership, onsite childcare, consistent schedules, and opportunities for internal growth.