Member Experience Concierge (Front Desk)

Mountainside Fitness; Phoenix (AZ); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary gym membership

Onsite childcare

Consistent schedules

Flexible pay for hourly employees

Growth opportunities

Descripción de la vacante

Mountainside Fitness in Phoenix is seeking a Front Desk Attendant to warmly greet Members and guests, check them in, and respond to inquiries. The role supports daily operations, safety, and service standards while coordinating with staff across departments.

Responsibilities include equipment orientation, basic math tasks, and maintaining a professional appearance. CPR certification is required within 30 days of hire, with drug screening and completion of Mountainside Training.

Formación

• Experience in customer service, front desk, or related field preferred.
• Strong interpersonal skills with ability to build rapport with a diverse membership.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to manage multiple tasks.
• Problem-solving and conflict resolution skills.
• Self-motivated and proactive—takes initiative and seeks additional duties.

Responsabilidades

• Warmly greet and check in Members and guests, creating a welcoming first impression.
• Respond promptly and professionally to guest needs, requests, and concerns.
• Communicate relevant guest information to the appropriate departments in a timely manner.
• Provide basic equipment orientation and assistance to Members as needed.
• Operate standard office equipment including phones, computers, and copy machines.
• Accurately perform basic math functions related to daily operations.

Conocimientos

Customer service

Front desk

Interpersonal skills

Written & verbal communication

Organizational skills

Problem solving

Initiative

Herramientas

Office equipment

Descripción del empleo

Mountainside Fitness in Phoenix is seeking a Front Desk Attendant to warmly greet Members and guests, check them in, and respond to inquiries. The role supports daily operations, safety, and service standards while coordinating with staff across departments.

Responsibilities include equipment orientation, basic math tasks, and maintaining a professional appearance. CPR certification is required within 30 days of hire, with drug screening and completion of Mountainside Training.