Front Desk & Member Experience Associate

Mountainside Fitness; Avondale (AZ); Hybrid; USD 19,000 - 25,000; Part time

Benefits offered by this job

Complimentary gym membership

Onsite childcare

Consistent schedules

Flexible pay

Growth opportunities

Job summary

Mountainside Fitness in Avondale, AZ is seeking a warm, dependable Front Desk Attendant to welcome members and guests, handle check-ins, and provide friendly, professional service to create a positive first impression.

The role requires strong communication, multitasking, and reliability; CPR certification within 30 days is sponsored, and the gym offers benefits like complimentary membership, on-site childcare, consistent schedules, flexible pay, and internal growth opportunities.

Qualifications

• Experience in customer service or front desk roles preferred.
• Strong interpersonal skills and ability to build rapport with a diverse membership.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to manage multiple tasks.
• Problem-solving and conflict resolution skills.

Responsibilities

• Warmly greet and check in Members and guests, creating a welcoming first impression.
• Respond promptly and professionally to guest needs, requests, and concerns.
• Communicate relevant guest information to the appropriate departments in a timely manner.
• Provide basic equipment orientation and assistance to Members as needed.

Skills

Customer service

Front desk experience

Interpersonal skills

Communication skills

Reliability

Multitasking

Job description

Mountainside Fitness in Avondale, AZ is seeking a warm, dependable Front Desk Attendant to welcome members and guests, handle check-ins, and provide friendly, professional service to create a positive first impression.

The role requires strong communication, multitasking, and reliability; CPR certification within 30 days is sponsored, and the gym offers benefits like complimentary membership, on-site childcare, consistent schedules, flexible pay, and internal growth opportunities.