MedSpa Front Desk & Admin Assistant

Shah Wellness and Medspa; Boston (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Shah Wellness and Medspa is seeking a dynamic Front Desk Receptionist to be the welcoming face of our medspa. The role involves managing front desk operations, delivering exceptional customer service, and supporting daily office functions with enthusiasm.

You will greet visitors, answer calls on a multi-line system, schedule appointments, manage calendars, and assist with general administrative tasks. The ideal candidate is organized, tech-savvy, and capable of maintaining professionalism in a

Qualifications

• Proven office experience with administrative support.
• Front desk/receptionist experience in a medical setting is desirable.
• Familiarity with front desk operations in professional environments.
• Proficiency in MS Office and Google Workspace.
• Experience with multi-line phone systems and high-volume calls.
• Knowledge of QuickBooks or similar bookkeeping software is a plus.
• Bilingual abilities are valued to assist diverse clients.

Responsibilities

• Greet visitors and clients warmly, ensuring a welcoming first impression.
• Answer and direct calls across a multi-line phone system with courtesy.
• Handle emails and inquiries with clarity and professionalism.
• Schedule appointments and manage calendars for staff and clients.
• Assist with office management tasks, including supplies and cleanliness.
• Support clerical duties like proofreading, reports, and mail distribution.
• Provide customer support and resolve questions with a positive attitude.
• Assist with light bookkeeping tasks such as invoicing and payments when needed.
• Support additional administrative functions as required.

Skills

Customer service

Communication

Time management

Multitasking

Phone etiquette

Bilingual abilities

Tools

Microsoft Office Suite

Google Workspace

QuickBooks

Job description

Shah Wellness and Medspa is seeking a dynamic Front Desk Receptionist to be the welcoming face of our medspa. The role involves managing front desk operations, delivering exceptional customer service, and supporting daily office functions with enthusiasm.

You will greet visitors, answer calls on a multi-line system, schedule appointments, manage calendars, and assist with general administrative tasks. The ideal candidate is organized, tech-savvy, and capable of maintaining professionalism in a