Med Spa Front Desk & Client Concierge

It's a Secret Med Spa; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

It’s A Secret Med Spa is looking for a confident, driven Client Concierge to join our team. This role focuses on warmly greeting clients, handling front desk duties, and ensuring every patient’s needs are met with exceptional service.

The position supports scheduling, education about services, and maintaining a clean, professional environment across our med spa locations, adhering to HIPAA policies and standards.

Qualifications

• Minimum 1 year of customer service experience.
• Flexible schedule with the ability to work weekends.
• Experience in a med spa or medical office preferred.
• Excellent written and verbal communication skills.
• Maintain HIPAA confidentiality and privacy standards.

Responsibilities

• Greet clients in person and by phone; provide basic education about services.
• Handle front desk tasks: check-in/out, calls, greeting clients, inventory, and stocking supplies to ensure a warm experience.
• Maintain a clean, professional environment throughout the facility.
• Assist providers and managers with client scheduling and updating appointment books.
• Ensure POS system accurately records appointments and staff information.

Skills

Customer service

Weekend availability

Med spa experience

Communication

HIPAA

Tools

Microsoft Office

Job description

It’s A Secret Med Spa is looking for a confident, driven Client Concierge to join our team. This role focuses on warmly greeting clients, handling front desk duties, and ensuring every patient’s needs are met with exceptional service.

The position supports scheduling, education about services, and maintaining a clean, professional environment across our med spa locations, adhering to HIPAA policies and standards.