Front Desk Coordinator

Paradise Medspa & Wellness; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

401(k)

Employee discounts

Paid time off

Job summary

Paradise Medspa & Wellness in Phoenix, AZ is seeking a warm, polished Front Desk Coordinator to be the welcoming face of our thriving practice. This role sits at the heart of a fast-paced, beauty-forward environment where you help clients look and feel their best.

You will manage scheduling, greet clients, handle inquiries, process payments, and coordinate with medical staff to ensure smooth daily operations while promoting services and products.

Qualifications

• 1+ years of front desk, receptionist, or customer service experience preferred.
• Experience in a medspa, salon, wellness, or healthcare setting is a plus.
• Strong communication and interpersonal skills with a client-first attitude.
• Proficiency with scheduling software, POS systems, and basic computer skills.

Responsibilities

• Greet and check in clients, creating a welcoming and luxurious first impression.
• Manage appointment scheduling, cancellations, and confirmations using medspa software.
• Answer inbound calls, emails, and inquiries with professionalism and product knowledge.
• Process payments, manage client accounts, and handle point-of-sale transactions.
• Coordinate with medical and aesthetic staff to ensure smooth daily operations.
• Promote medspa services, packages, and retail products to clients.
• Maintain a clean, organized, and inviting front desk and reception area.

Skills

Customer service

Communication

Tools

Scheduling software

POS systems

Job description

Benefits:

• Competitive salary
• 401(k)
• Employee discounts
• Paid time off

About the Role:

Paradise Medspa & Wellness in Phoenix, AZ is looking for a warm, polished Front Desk Coordinator to be the welcoming face of our thriving practice. This is your chance to join a dynamic medspa & wellness team where every day you help clients look and feel their best. If you thrive in a fast-paced, beauty-forward environment, we want to hear from you!

Responsibilities:

• Greet and check in clients, creating a welcoming and luxurious first impression
• Manage appointment scheduling, cancellations, and confirmations using medspa software
• Answer inbound calls, emails, and inquiries with professionalism and product knowledge
• Process payments, manage client accounts, and handle point-of-sale transactions
• Coordinate with medical and aesthetic staff to ensure smooth daily operations
• Promote medspa services, packages, and retail products to clients
• Maintain a clean, organized, and inviting front desk and reception area

Requirements:

• 1+ years of front desk, receptionist, or customer service experience preferred
• Experience in a medspa, salon, wellness, or healthcare setting is a plus
• Strong communication and interpersonal skills with a client-first attitude
• Proficiency with scheduling software, POS systems, and basic computer skills
• Highly organized, detail-oriented, and able to multitask in a busy environment
• Professional appearance and demeanor consistent with a luxury wellness brand
• Passion for aesthetics, wellness, and delivering exceptional client experiences

About Us:

Paradise Medspa & Wellness is Phoenix's premier destination for cutting-edge aesthetic treatments and wellness services. Our clients love us for our personalized care, expert staff, and results-driven approach to beauty and well-being. We foster a supportive, uplifting team culture where employees are proud to come to work every day.