MedSpa Concierge & Patient Care Coordinator

Azul Cosmetic Surgery and Medical Spa; Fort Myers (FL); Vor Ort; USD 34.000 - 52.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Medical, Vision, and dental insurance

Paid vacation and holidays

401k with company match

Company Paid Life insurance

Uniform allowance

Employee assistance program

Employee discounts

Professional development assistance

Tuition reimbursement

Zusammenfassung

Azul Cosmetic Surgery and Medical Spa in Florida seeks a full-time front desk/medical receptionist to deliver concierge-level patient service, manage a multi-line phone system, and handle check-ins, payments, and data entry into the electronic health record (Nextech experience a plus).

Ideal candidates have 3 years of customer service, 2 years of medical terminology, and 3 years of computer skills, with HIPAA confidentiality and empathetic patient care as core requirements.

Qualifikationen

• Outstanding telephone etiquette and communication skills.
• Substantial knowledge of general medical terminology. Plastic surgery and Med-Spa terminology a plus.
• Electronic health record experience (Nextech experience a plus).
• Strong computer and organizational skills.
• Ability to work as a team member.
• Well-organized with attention to detail.
• Ability to manage multiple tasks simultaneously.
• Treat patients and co-workers with respect.
• Maintain HIPAA confidentiality at all times.
• Empathetic with patient’s needs and concerns.
• Highly dependable.

Aufgaben

• Providing a concierge level of service - making each encounter with our patients amazing.
• Managing a multi-line phone system.
• Checking patients in/out.
• Collecting payments for services rendered.
• Data entry and scanning documents into the electronic health record.
• Confirming appointments, following up on missed/cancelled appointments to reschedule patients.

Kenntnisse

Telephone etiquette

Medical terminology

Nextech

General computer skills

Team player

Attention to detail

Multitasking

HIPAA confidentiality

Empathy

Dependable

Tools

Nextech

Jobbeschreibung

Azul Cosmetic Surgery and Medical Spa in Florida seeks a full-time front desk/medical receptionist to deliver concierge-level patient service, manage a multi-line phone system, and handle check-ins, payments, and data entry into the electronic health record (Nextech experience a plus).

Ideal candidates have 3 years of customer service, 2 years of medical terminology, and 3 years of computer skills, with HIPAA confidentiality and empathetic patient care as core requirements.