Front Office Concierge – Aesthetic Medicine

ENT and Allergy of FL.; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Plastic Surgery & Aesthetic Medicine is seeking a Front Office Coordinator to join our distinguished practice in Tampa. You will be the face of the clinic, delivering a warm, personalized welcome and ensuring a seamless patient journey from first contact through follow-up.

The ideal candidate brings luxury healthcare or high-end service experience, impeccable communication, and a proactive, solutions-oriented mindset to coordinate appointments, manage records, and support clinicians with

Qualifications

• Experience in luxury healthcare, aesthetics, dermatology, or high-end hospitality is preferred.
• Impeccable communication skills with refined, professional demeanor.
• Ability to build rapport and establish trust with discerning clientele.
• Outstanding attention to detail, organization, and follow-through.
• Discretion and HIPAA confidentiality in all interactions.
• Ability to multitask while maintaining composure.

Responsibilities

• Deliver a warm, polished, and personal welcome to every patient.
• Maintain a refined front office experience reflecting premier medical standards.
• Manage appointment scheduling, check-in/out, and follow-up coordination for multiple providers.
• Provide professional, warm, confidential communication by telephone and in writing.
• Anticipate patient needs and ensure a seamless, coordinated experience.
• Coordinate with physicians and clinical staff to support an efficient patient journey.
• Maintain accurate patient records and assist with documentation while upholding HIPAA.
• Process payments and handle patient inquiries accurately.
• Maintain an immaculate, organized, welcoming reception area.
• Represent the practice with grace and commitment to service excellence.
• Assist with the practice's social media presence.

Skills

Luxury healthcare

Impeccable communication

Client rapport

Detail oriented

Discretion

Multitasking

Professional demeanor

Job description

Plastic Surgery & Aesthetic Medicine is seeking a Front Office Coordinator to join our distinguished practice in Tampa. You will be the face of the clinic, delivering a warm, personalized welcome and ensuring a seamless patient journey from first contact through follow-up.

The ideal candidate brings luxury healthcare or high-end service experience, impeccable communication, and a proactive, solutions-oriented mindset to coordinate appointments, manage records, and support clinicians with