MedSpa Concierge & Coordinator | Patient Care & Scheduling

Aesthetic Partners; Fort Myers (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Vision, and dental insurance

Paid vacation and holidays

401k with company match

Company Paid Life insurance

Uniform allowance

Employee assistance program

Employee discounts

Professional development assistance

Tuition reimbursement

Job summary

Azul Cosmetic Surgery and Medical Spa in Florida is seeking a full-time front desk receptionist to deliver concierge-level service to patients and manage a multi-line phone system. You will check patients in/out, collect payments, and ensure accurate data entry in the EHR.

The role requires strong organizational skills and teamwork in a fast-paced aesthetic practice. Qualifications include customer service experience, medical terminology familiarity, and EHR exposure; the team values empathy,

Qualifications

• 3 years customer service (preferred).
• 2 years medical terminology (preferred).
• 3 years computer skills (preferred).

Responsibilities

• Provide concierge-level service to patients and ensure a positive encounter.
• Manage a multi-line phone system and schedule coordination.
• Check patients in/out and collect payments for services.
• Enter data and scan documents into the EHR system.
• Confirm appointments and reschedule missed/cancelled visits.

Skills

Phone etiquette

Medical terminology

EHR experience (Nextech)

Computer & organization

Team player

Detail-oriented

HIPAA confidentiality

Empathetic to patients

Dependable

Multitasking

Tools

Nextech EHR

Job description

Azul Cosmetic Surgery and Medical Spa in Florida is seeking a full-time front desk receptionist to deliver concierge-level service to patients and manage a multi-line phone system. You will check patients in/out, collect payments, and ensure accurate data entry in the EHR.

The role requires strong organizational skills and teamwork in a fast-paced aesthetic practice. Qualifications include customer service experience, medical terminology familiarity, and EHR exposure; the team values empathy,