Patient Concierge & Front Desk Specialist

Optima Medical Ltd; Chino Valley (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Growth opportunities

Leadership mentoring

Career resources

Team events and outings

Benefits package (medical/vision/dent/

Paid holidays

Supportive work environment

Job summary

Optima Medical Ltd in Arizona seeks a Front Desk Receptionist to handle front desk duties, verify insurance, collect copays, answer calls, schedule appointments, and maintain patient information.

Ideal candidates have at least 1 year in medical front office (preferred) or customer service, experience with EMR, strong communication, detail orientation, and a teamwork mindset; HS diploma or GED required. We offer growth opportunities and a supportive team.

Qualifications

• 1yr Medical Front Office (Preferred)
• 1yr Customer services experience (Required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently
• Must have HS diploma or GED equivalent

Responsibilities

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Confirming patient appointments
• Schedule initial and follow up appointments
• Input/Update patient information, including insurance

Skills

Medical Front Office

Customer service

EMR experience

Communication skills

Attention to detail

Team player

Multitasking

HS diploma or GED

Education

HS diploma or GED

Job description

Optima Medical Ltd in Arizona seeks a Front Desk Receptionist to handle front desk duties, verify insurance, collect copays, answer calls, schedule appointments, and maintain patient information.

Ideal candidates have at least 1 year in medical front office (preferred) or customer service, experience with EMR, strong communication, detail orientation, and a teamwork mindset; HS diploma or GED required. We offer growth opportunities and a supportive team.