Medical Virtual Assistant

Virtual Assistant Team; Ammon (ID); Remote; USD 42,000 - 62,000; Full time

Job summary

A healthcare support organization is seeking a detail-oriented Medical Virtual Assistant to manage administrative tasks while ensuring high standards of data privacy. The role requires strong English communication skills, proficiency in patient record management, and familiarity with medical administration. Ideal candidates are organized, tech-savvy, and open to collaborative growth. This is a full-time position based in the United States, offering the chance to build a long-term working relationship.

Qualifications

• Strong English communication skills required.
• Experience in medical administration or healthcare support preferred.
• Understanding of data protection protocols, such as HIPAA.
• Familiarity with EMR/EHR systems and remote collaboration tools.
• Strong organization and attention to detail.
• Willing to engage in feedback and growth.

Responsibilities

• Manage patient communications, appointment scheduling, and follow-ups.
• Maintain accurate and confidential patient records.
• Assist with medical documentation and reporting.
• Coordinate with healthcare providers and clients as needed.
• Support billing, insurance verification, and other administrative processes.
• Contribute to workflow improvements and take on additional responsibilities as trust grows.

Skills

Proficient in written and spoken English

Experience in medical administration

Understanding of patient confidentiality

Familiarity with EMR/EHR systems

Organized and responsive

Growth mindset

Tools

EMR/EHR systems

Job description

We’re seeking a detail-oriented, reliable Medical Virtual Assistant to support healthcare-related administrative tasks while maintaining the highest standards of data privacy and professionalism. This role is ideal for someone with strong English communication skills and a proactive mindset, who is looking to build a long-term working relationship and grow with our team.

Employment type: Full-time
Schedule: AEST (Australian Eastern Standard Time)

Key Responsibilities

• Manage patient communications, appointment scheduling, and follow-ups


• Maintain accurate and confidential patient records in compliance with data protection standards


• Assist with medical documentation, transcription, and report formatting


• Coordinate with healthcare providers and clients as needed


• Support billing, insurance verification, and other administrative processes


• Contribute to workflow improvements and take on additional responsibilities as trust and familiarity grow

Skills Required

• Proficient in written and spoken English


• Experience in medical administration or healthcare support preferred


• Strong understanding of patient confidentiality and data protection protocols (e.g., HIPAA or equivalent)


• Tech-savvy with familiarity in EMR/EHR systems and remote collaboration tools


• Organized, responsive, and committed to high-quality service


• Open to feedback and collaborative growth