Remote Medical Assistant

Phoenix Healthcare Services; United States; Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for professional growth

Flexible remote work environment

Job summary

A healthcare support organization is seeking a detail-oriented Remote Medical Assistant to provide virtual administrative and clinical assistance. The ideal candidate should have experience in medical administration and patient communication, as well as proficiency in EHR systems. Key responsibilities include scheduling appointments, managing patient records, and communicating with patients through various platforms. This position offers a flexible work environment and opportunities for professional growth while ensuring compliance with healthcare regulations.

Qualifications

• Experience in medical administration and patient communication preferred.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is desired.
• Strong communication skills to handle patient interactions professionally.

Responsibilities

• Assist healthcare providers with scheduling appointments and patient follow-ups.
• Manage EHR by inputting patient data and ensuring accuracy.
• Communicate with patients via phone, email, or telehealth platforms.
• Handle insurance verifications, billing inquiries, and prior authorizations.
• Assist in prescription refills and coordination with pharmacies.
• Maintain confidentiality and comply with HIPAA regulations.

Skills

Medical administration

Patient communication

EHR management

Communication skills

Medical terminology knowledge

Proficiency in Microsoft Office

Proficiency in Google Suite

Telehealth platforms

Education

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)

Tools

EHR systems (e.g., Epic, Cerner)

Job description

We are seeking a detail-oriented and compassionate Remote Medical Assistant to support healthcare professionals by providing virtual administrative and clinical assistance. The ideal candidate will have experience in medical administration, patient communication, and electronic health records (EHR) management.

Key Responsibilities:

Assist healthcare providers with scheduling appointments, patient follow-ups, and medical record updates.

Manage electronic health records (EHR) by inputting patient data, updating charts, and ensuring accuracy.

Communicate with patients via phone, email, or telehealth platforms to provide support and education.

Handle insurance verifications, billing inquiries, and prior authorizations.

Assist in prescription refills and coordination with pharmacies.

Maintain confidentiality and comply with HIPAA and other healthcare regulations.

Provide virtual assistance for medical documentation, transcriptions, and scribing.

Requirements:

Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent experience preferred.

Experience with EHR systems (e.g., Epic, Cerner, or similar).

Strong communication skills and ability to handle patient interactions professionally.

Knowledge of medical terminology and healthcare procedures.

Proficiency in Microsoft Office, Google Suite, and telehealth platforms.

Reliable internet connection and a quiet workspace.

Previous experience in remote healthcare support is a plus.

Flexible remote work environment.

Competitive salary and benefits package.

Opportunities for professional growth and development.

Work with a dedicated healthcare team to improve patient care.

If you are a motivated and organized professional looking to support healthcare providers remotely, we encourage you to apply!