Virtual Medical Assistant

Marshallhomegroup; Texas City (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Paid time off

Retirement savings options

Ongoing training and professional development opportunities

Job summary

A healthcare staffing organization is seeking a Virtual Medical Assistant to provide clinical and administrative support remotely. The role involves scheduling patient appointments, documenting interactions, and maintaining compliant healthcare practices. Applicants should possess a high school diploma and preferably a CMA or RMA certification. Strong communication and organizational skills are essential. The position offers competitive compensation and flexible remote work opportunities, making it ideal for those passionate about patient care.

Qualifications

• 1+ year of experience in a clinical or healthcare setting.
• Prior experience with remote or virtual healthcare support preferred.
• Experience with insurance verification is a plus.

Responsibilities

• Provide virtual administrative and clinical support to physicians.
• Schedule patient appointments and verify insurance information.
• Document patient interactions accurately within the EMR system.
• Maintain compliance with HIPAA and collaborate with healthcare professionals.

Skills

Medical terminology

Communication skills

Organizational skills

Multitasking abilities

Confidentiality maintenance

Education

High school diploma or equivalent

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)

Tools

EMR/EHR systems

Microsoft Office

Job description

Virtual Medical Assistant (Remote)

Are you an experienced Medical Assistant looking for a flexible, remote opportunity? Do you take pride in supporting patients and healthcare providers while ensuring efficient, compassionate care? If you are detail-oriented, organized, and passionate about healthcare, we invite you to join our team.

Position Overview

The Virtual Medical Assistant provides remote clinical and administrative support to healthcare providers and care teams. In this role, you will assist with patient coordination, documentation, communication, and medical record management while maintaining the highest standards of professionalism, confidentiality, and accuracy.

This is a fully remote position requiring strong communication skills, technical proficiency, and the ability to work independently in a fast-paced healthcare environment.

Key Responsibilities

• Provide virtual administrative and clinical support to physicians and healthcare teams

• Schedule patient appointments and coordinate follow-ups

• Verify insurance information and assist with eligibility checks

• Document patient interactions accurately within the electronic medical record (EMR) system

• Obtain and review medical records, lab results, and other clinical documentation

• Assist with patient intake, including updating medical histories and medication lists

• Respond to patient inquiries via phone, secure messaging, or patient portals

• Support prescription refill requests and prior authorizations as directed

• Maintain compliance with HIPAA and all healthcare privacy regulations

• Collaborate with internal and external healthcare professionals to ensure continuity of care

Qualifications

• High school diploma or equivalent required

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred

• Strong knowledge of medical terminology

• Proficiency with EMR/EHR systems and Microsoft Office applications

• Excellent verbal and written communication skills

• Strong organizational and multitasking abilities

• Ability to maintain confidentiality and professionalism at all times

• Comfortable working independently in a remote setting

Experience

• 1+ year of experience in a clinical or healthcare setting

• Prior experience with remote or virtual healthcare support preferred

• Experience with insurance verification, referrals, and prior authorizations is a plus

What We Offer

• Fully remote work environment

• Competitive compensation

• Comprehensive benefits package (medical, dental, vision)

• Paid time off

• Retirement savings options

• Ongoing training and professional development opportunities

If you are looking to make a meaningful impact in healthcare while working remotely, we encourage you to apply and become part of a team dedicated to improving patient care and outcomes.

We look forward to connecting with you!