Medical Scheduling Specialist

US Oncology Inc.; Omaha (NE); On-site; USD 21,000 - 30,000; Full time

Job summary

US Oncology Inc. in Omaha, Nebraska, is seeking a front office scheduler to manage patient appointments and tests efficiently, answer incoming calls, and coordinate with medical staff to ensure timely care.

The role includes scheduling new and referred patients, processing authorization and referrals in EMR, collecting co-pays, and guiding patients through financial counseling, while maintaining patient confidentiality and supporting junior staff.

Qualifications

• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.
• Experience in medical office setting preferred but not required.

Responsibilities

• Answers all incoming calls and directs to appropriate personnel.
• Schedules new and referred patients and manages changes according to physician schedules.
• Enters authorizations and referrals in EMR; collects co-pays and other payments at time of visit.
• Maintains scheduling templates for physician meetings and satellite schedules.
• Provides guidance to junior staff and supports front office functions as needed.
• Ensures patient confidentiality and coordinates with financial counseling when needed.

Skills

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

US Oncology Inc. in Omaha, Nebraska, is seeking a front office scheduler to manage patient appointments and tests efficiently, answer incoming calls, and coordinate with medical staff to ensure timely care.

The role includes scheduling new and referred patients, processing authorization and referrals in EMR, collecting co-pays, and guiding patients through financial counseling, while maintaining patient confidentiality and supporting junior staff.