Medical Appointment Concierge

US Oncology Network-wide Career Opportunities; Columbus (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

US Oncology Network-wide Career Opportunities is seeking an entry‑level Front Office Scheduler in Columbus, NE. The role involves handling patient calls, scheduling appointments and tests, and supporting the clinic staff with EMR documentation and insurance preauthorization tasks.

Candidate should have a high school diploma, 0–3 years in a medical office, and strong communication skills. Proficiency with Microsoft Office is required; familiarity with medical terminology is a plus.

Qualifications

• High school diploma or equivalent required.
• 0–3 years of medical office experience preferred.
• Knowledge of medical terminology and coding is a plus; excellent communication skills essential.

Responsibilities

• Answer all incoming calls and direct to appropriate personnel.
• Schedule new and returning patients and referrals in the EMR according to physician guidelines.
• Obtain and enter insurance authorizations and referrals in patient charts.
• Collect co-pays, deductibles, and other out-of-pocket amounts at the time of visit.
• Maintain scheduling templates and coordinate with clinic staff.
• Arrange for financial counseling as needed.
• Protect patient confidentiality and adhere to policies.
• Assist with other front office tasks as requested by supervisor.
• Prepare correspondence, memos, forms and other typing as requested.
• Communicate scheduling for surgeries or pre-operative tests as required.

Skills

Excellent communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Word

Excel

Job description

US Oncology Network-wide Career Opportunities is seeking an entry‑level Front Office Scheduler in Columbus, NE. The role involves handling patient calls, scheduling appointments and tests, and supporting the clinic staff with EMR documentation and insurance preauthorization tasks.

Candidate should have a high school diploma, 0–3 years in a medical office, and strong communication skills. Proficiency with Microsoft Office is required; familiarity with medical terminology is a plus.