Medical Scheduler & Patient Experience Specialist

Protech Medical; West Meade (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Restaurant special A

Job summary

Protech Medical in Tennessee seeks a Scheduler to support the intake and resupply workflow. You will schedule patient appointments, verify insurance details, collect payments, and update records to ensure accurate billing and communication.

The role requires strong office skills in a fast-paced medical office, excellent communication, and proficiency with Outlook and Excel. On-site, full-time position with adherence to regulations and patient care standards.

Qualifications

• Experience in a medical or healthcare office is preferred.
• Excellent verbal and written communication skills.
• Proficient in Outlook and Excel with strong organizational skills.

Responsibilities

• Schedule patient appointments.
• Explain insurance benefits and costs for equipment and services.
• Sign patients up for electronic statements delivery.
• Collect credit/debit card information for billing drafts.
• Handle patient inquiries and provide information about services.
• Update and maintain patient records in scheduling system.
• Manage cancellations and reschedule appointments.
• Ensure compliance with regulations and patient care standards.

Skills

Office experience

Healthcare office

Customer focus

Communication skills

Microsoft Outlook

Microsoft Excel

Attention to detail

Multitasking

Teamwork

Independence

Tools

Microsoft Outlook

Excel

Job description

Protech Medical in Tennessee seeks a Scheduler to support the intake and resupply workflow. You will schedule patient appointments, verify insurance details, collect payments, and update records to ensure accurate billing and communication.

The role requires strong office skills in a fast-paced medical office, excellent communication, and proficiency with Outlook and Excel. On-site, full-time position with adherence to regulations and patient care standards.