Medical Scheduler – Appointments & EMR Support

GI Alliance; Allen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

GI Alliance in Texas seeks an experienced Scheduler I to coordinate patient appointments for office visits and procedures. You will manage physician schedules, handle high call volumes, and assist with registration and payments, working to keep EMR charts accurate and up to date.

The role requires strong communication, customer service, and the ability to multi-task in a fast-paced medical office. Prior scheduling experience is preferred; bilingual skills are a plus.

Qualifications

• Excellent written and verbal communication skills.
• Excellent customer service skills required.
• Experience working in a medical office.
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Responsibilities

• Handle high call volumes and coordinate scheduling.
• Maintain physician schedules for visits and procedures.
• Take triage messages for medical staff.
• Review patient visit notes and physician orders.
• Assist with patient registration and financial transactions.
• Schedule radiology and lab appointments.
• May schedule recall appointments.
• Check-in and check-out patients.
• Collect payments and reconcile charges daily.
• File and scan patient charts in EMR.
• Prepare patient charts in advance.

Skills

Communication skills

Customer service

Medical office experience

Multitasking

Detail orientation

Healthcare benefits understanding

Read benefits

Bilingual (plus)

Education

High school diploma or equivalent

Job description

GI Alliance in Texas seeks an experienced Scheduler I to coordinate patient appointments for office visits and procedures. You will manage physician schedules, handle high call volumes, and assist with registration and payments, working to keep EMR charts accurate and up to date.

The role requires strong communication, customer service, and the ability to multi-task in a fast-paced medical office. Prior scheduling experience is preferred; bilingual skills are a plus.