Medical Appointment Scheduler — Fast-Paced Office

GI Alliance; San Marcos (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

GI Alliance is seeking an experienced Scheduler I to coordinate patient appointments and procedure scheduling, while supporting front desk operations. The role requires strong communication and customer service, with familiarity in medical office workflows and EMR usage.

The candidate should be able to multi-task in a fast-paced environment, understand healthcare plans, and assist with patient registration, financial transactions, and recalls. Bilingual abilities are a plus.

Qualifications

• Excellent written and verbal communication skills.
• Excellent customer service skills are required.
• Experience working in a medical office.
• Ability to multi-task and work in a fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Responsibilities

• Schedule patients for office visits and procedure appointments.
• Assist with high call volume.
• Maintain physicians' schedules scheduling office visits and procedures.
• Take triage call messages for medical staff.
• View patient visit notes, identifying problems & diagnosis listed and physician orders.
• Assist in patient registration and financial transactions.
• May schedule radiology/lab.
• May include recall scheduling.
• Assist with check-in patients upon arrival and check-out upon departure.
• Assist in collecting patient and insurance payments and reconcile charges.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Medical scheduling

Multi-tasking

Attention to detail

Education

High school diploma

Job description

GI Alliance is seeking an experienced Scheduler I to coordinate patient appointments and procedure scheduling, while supporting front desk operations. The role requires strong communication and customer service, with familiarity in medical office workflows and EMR usage.

The candidate should be able to multi-task in a fast-paced environment, understand healthcare plans, and assist with patient registration, financial transactions, and recalls. Bilingual abilities are a plus.