Medical Records & Office Administrator

The-Alden-Network-1; Long Grove (IL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid Holidays

Paid Sick Time

Paid Time Off

Retirement / Pension Plan

Health Insurance

Dental Insurance

Life Insurance

Vision Insurance

Job summary

The Alden Network is seeking an experienced administrator to direct the overall office operations and oversee the Medical Records department, ensuring efficient workflows and compliance with administrative guidelines.

The role requires strong typing, filing and record-keeping skills, excellent English communication, and proven leadership to work harmoniously with residents, families, staff and external agencies, even in emergencies.

Qualifications

• High school education or equivalent; some college preferred.
• Knowledge of administrative practices, procedures, and guidelines.
• Accurate typing, filing and record keeping skills.
• Good communication skills.
• Must read, write and speak English clearly.
• Ability to make independent decisions in emergencies.
• Ability to deal with residents, families, visitors, personnel and agencies tactfully.
• Leadership and supervisory ability; harmony with staff.
• Patience, tact, cheerful disposition and enthusiasm.

Responsibilities

• Review policy manual, job descriptions and schedules at least annually and recommend revisions.
• Follow departmental policies, procedures and dress code.
• Meet with receptionist to identify and correct problem areas; improve service.
• Recruit, interview and select personnel with Administrator approval.
• Schedule department work hours and assignments to expedite work.
• Complete performance evaluations timely.
• Conduct daily rounds of reception area to ensure proper duties and procedures.
• Answer telephone promptly; screen calls and relay messages.
• Greet and direct visitors to sign in.
• Type, file, copy materials and maintain all files, records, equipment and supplies.
• Prepare reports and correspondence as directed by Administrator.
• Receive, sort, direct mail and fax information.
• Send reports to applicable agencies as required.
• Maintain cordial relationships with residents, staff, public agencies and callers.
• Perform other related duties as assigned.

Skills

Communication skills

Typing

Record keeping

Decision making

Leadership

Calm under pressure

Reading and writing English

Education

High school diploma

Job description

The Alden Network is seeking an experienced administrator to direct the overall office operations and oversee the Medical Records department, ensuring efficient workflows and compliance with administrative guidelines.

The role requires strong typing, filing and record-keeping skills, excellent English communication, and proven leadership to work harmoniously with residents, families, staff and external agencies, even in emergencies.